Amidst the global pandemic, Midas had started online video consultations for health services through its Mero Doctor application last year. Since the launch of the Midas ‘Mero Doctor’ application, it has been much loved by Nepalese users as it allows consulting your favorite medical professionals from the comfort of home. Now, this innovative mobile application has hit a milestone of 100k downloads on the Google Play Store. What’s even more amazing is the fact that it reached such an amazing feat in just a period of 8 months.

Since its inception, Mero Doctor has served 35,000 patients and made the consultation easier for them. The app also made it possible for 10,000+ patients to get OPD tickets in the hospitals listed in the app just in a span of 3 months. Users have voiced that getting the OPD tickets from home saved not only time for them but also their money.

Midas has been working on digitalizing hospital-related services over the last two decades. During this time, about 150 hospitals throughout the country have benefited from the organization’s digital approach in managing their facilities. The company has assisted in digitalizing the management of hospitals and health organizations based on Electronic Medical Records (EMR).

About Mero Doctor app

The Mero Doctor app is the quickest and easiest way to book appointments and consult online with top doctors of Nepal. By using this app, one can connect with a doctor online, available 24/7, from the comfort of their home. Although the services are primarily concentrated in Kathmandu, it provides services to various different districts of our country. Not only does it help you in finding the right doctor at right time but also lets you get the real-time status of the patient queue. In Mero Doctor, the registration process is easy. You can use your digital wallets, credit & debits cards, or e-banking services to pay doctor fees. You will also get instant confirmation of booking with token generation.

How to access Mero doctor consultation service

  1. Find a doctor of the specialty you need in your area
  2. See the doctor’s available hours, fill in your contact information and book an appointment.
  3. Use IME Pay, eSEWA, Khalti, Connect IPS to pay a consultation fee.
  4. Start Video Consultation with your doctor at your scheduled time.
  5. Get your prescription and report online after Video Consultation.

Services Available in the app

Mero Doctor app has a portfolio of hundreds of qualified health professionals belonging to different expertise. For using the video consultation service, you can easily check the availability of your desired doctor in the app. After choosing the doctor of your choice, you can book an appointment with the Doctor/Hospital/Clinic anytime from anywhere as per your convenient dates and time slots. The services are available 24 hours a day, seven days a week. But the services are limited to non-emergency consultations only as of now.

Mero Doctor users can also get free consultation services from a handful of full-time medical professionals daily from 7 AM till 9 PM. Likewise, interested patients can get further specialized consultation from 250+ expert doctors through online video consultation.

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Currently a final year student at Islington College, Dipesh Duwal is a passionate and quick learner who wishes to learn something new every day. When not writing, he is busy reviving his life energy through books.

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