Xiaomi Starts its First Authorized Service Center in Pokhara


Xiaomi Nepal has launched its fifth Authorized Service Center (ASC) in Mahendrapool, Pokhara, Nepal for betterment in the quality of after-sales service and customer experience. This is the company’s first service center in Pokhara in Gandaki Province and fifth service center that Xiaomi has launched in a time span of just eight months. Other service centers are located in Kathmandu, Narayanghat, Nepalgunj, and Itahari.

Xiaomi as a brand has showcased diligent efforts to build and maintain the highest benchmarks towards quality and process and the expansion of the after-sales service network in Nepal marks a significant step towards the same. Each service center is around 400 sqft with a dedicated team of professionals and technicians to assist users in resolving issues quickly. 

Sourabh Kothari, Country General Manager – Nepal, Xiaomi shared, “At Xiaomi, we are truly focused on making innovation accessible to everyone. With service quality being one of our key pillars at Xiaomi, we continue striving to implement the best of our innovative measures across our after-sales and customer service efforts too. These innovative efforts played a crucial role in helping us earn the love and trust of our Mi Fans and customers in Nepal, thereby helping us grow in the country. We hope that this new service center further strengthens our position and commitment towards delivering top-notch service quality to all our users across Nepal.”

List of Xiaomi Authorized Service Centers in Nepal

  • Address: Kathmandu Tamarakar Complex, 5th floor, Shop No 55, Pako Newroad, Kathmandu
  • Hours: 10:00 AM to 6:00 PM, Saturday closed
  • Phone:9801848880
  • Address: Itahari National Gali, Itahari
  • Hours: 10:00 AM to 6:00 PM, Saturday closed
  • Phone:9801846671
  • Address: Chitwan KL Mall, 3 Floor, Lions Chowk, Naryanghat
  • Hours: 10:00 AM to 6:00 PM, Saturday closed
  • Phone:9801846670
  • Address: Nepalgunj Setu bk Chowk, Nepalgunj
  • Hours: 10:00 AM to 6:00 PM, Saturday closed
  • Phone:9801848883

About Author

Techsathi is Nepal’s #1 Tech News Portal covering everything about Technology, Gadgets, Start-ups, Entrepreneurship, and all sorts of technology-related analyses and activities.


  1. Sanjana Banjara on

    Redmi 9 power WiFi cannot work properly. I showed my mobile 5 days before in servicing center and it works and now it also like before. How can I do? How many times I go to there?

Leave A Reply