realme, the world’s fastest-growing smartphone brand, has built a reputation for excellence in Nepal since launching in 2019. By focusing on innovation, technology, performance and affordability, realme has consistently achieved high customer satisfaction rates, setting a new standard in the Nepalese smartphone market. realme’s commitment to providing flagship-level products and services at reasonable prices and empowering users with cutting-edge technology has made it one of Nepal’s most popular smartphone brands.
realme reports an impressive 1.01% repair call rate in 2022, compared to sales volume. This indicates realme has received very few part repair issues relative to sales.
In 2022, realme introduced 14 new smartphone models, including the realme GT 2 Pro, realme GT NEO 3, realme C35, realme C33, realme C31, realme C30, realme C30s, realme 9, realme 9 Pro, realme 9pro+, realme 9i, realme 9i 5g, Narzo 50i Prime and Narzo 50a Prime. In early 2023, realme launched the realme 10pro+ 5G, realme 10, and realme C55, meeting diverse needs and budgets. The smartphones have received excellent customer feedback, highlighting realme’s continued commitment to high-quality, affordable smartphones.
realme will unveil more user-friendly models, delivering even greater value and catering to more customers. Nepalese customers can expect more exciting, innovative realme models, demonstrating realme’s dedication to cutting-edge, accessible technology.
realme is committed to seamless, simplified customer support. realme always puts customers first.
Mr. Saksham Jatia, Shanker Group Executive Director said: “We are committed to the highest quality, integrity and customer care. We will continue working hard to earn and keep our valued customers’ trust.”
realme has robust Nepal customer service, including authorized service centers and experts providing seamless, reliable support nationwide. realme also has a dedicated 24/7 customer service team attending queries for hassle-free service.