Bigmart, Nepal’s leading grocery retail chain, celebrated its 16th anniversary in grand style. The milestone was marked with the exclusive ” Bigmart Gala Night” held at Aloft Hotel, Thamel, Kathmandu. The event brought together key stakeholders and partners to honor the brand’s journey and announce exciting new developments.
New Mobile App Launch: A Step Toward Modern Retail

The gala night featured the official launch of the Bigmart mobile app. This new tool is designed to make grocery shopping easier and more convenient for customers across Nepal. Available on Android, with an iOS version coming soon, the app offers features like Click and Collect, price comparison, nearest store finder, billing history, and access to discounts and reward points.
Sashwat Dhakal, CEO & MD of Bigmart, shared the company’s vision during the event. He said, “Bigmart’s vision has always been to be in every neighborhood of Nepal.” With over 120 stores and now a user-friendly app, the company is closer than ever to achieving that goal.
Arun Basnet, General Manager at Bigmart, added, “This isn’t about flashy e-commerce.” He emphasized that the app was developed to meet real customer needs ease, efficiency, and engagement. Whether it’s busy families or working professionals, the app aims to serve everyone with convenience.
Brand Ambassadors

One of the highlights of the evening was the reveal of Bigmart’s brand ambassadors. Ayushman Joshi, Priyanka Karki, and their daughter Ayanka joined the Bigmart family as the face of the brand. Their warm and relatable image aligns perfectly with Bigmart’s values of trust, quality, and community connection.
Priyanka Karki expressed her excitement about the partnership. She said, “We’ve been shopping at Bigmart for years — this just made it official.” She also praised the app’s convenience, especially the Click and Collect feature that allows customers to place orders online and pick them up in-store.
Ayushman Joshi shared his thoughts on Bigmart’s role in everyday life. He remarked, “Bigmart doesn’t need an introduction.” Known for being part of every neighborhood, Bigmart offers quick and reliable service that fits into fast-paced lifestyles.
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From One Store to Over 120: Bigmart’s Remarkable Growth Journey
Bigmart’s journey began 16 years ago with a single store. Today, it operates over 120 outlets across Nepal. Its growth reflects a deep understanding of customer needs and a commitment to innovation and accessibility.
The company recently introduced the “Mini Bigmart” format to better serve local communities. These smaller stores are strategically placed to ensure easy access for neighborhood shoppers. Bigmart is also expanding beyond Kathmandu Valley, meeting strong demand from customers in new regions.
Looking Ahead: Redefining Grocery Shopping in Nepal
Bigmart continues to lead the way in Nepal’s retail sector. With a trusted reputation, modern solutions like the new mobile app, and a growing presence nationwide, Bigmart is redefining how Nepalese families shop for groceries.
The Bigmart mobile app is now available for download on the Android Play Store. Users who download the app receive discount vouchers for their first order. An iOS version will be launched soon, making the experience accessible to even more users.
Bigmart remains committed to serving communities with quality products, convenience, and a personal touch. As it looks toward the future, the brand is set to continue its legacy of excellence and innovation in the Nepali retail space.