In the wake of the current COVID-19 outbreak, following the government directives Vivo, the global smartphone brand has closed all of its service centers in Nepal until further notice. This strict measure has been taken to ensure the safety of customers and employees.
However, in order to compensate for this Vivo has extended the warranty for its smartphones in Nepal. The warranty period expiring on 22nd March has been extended till the 23rd of May 2020.
Mr. Mars, General Manager of Vivo Nepal shared,
“In these crucial times, we stand firm to our commitment and this warranty extension is provided to facilitate our valued customers amid the COVID-19 outbreak.”
Vivo has already taken a slew of initiatives to curb the spread of COVID-19. Employees in Nepal are asked to work from home to support the Vivo users. During these tough times, the wellbeing of our customers, partners, employees and fellow citizens is our number one priority. Hence, we have decided to suspend all our new product launches offline.